Warranty/Returns

Products from Maranda Enterprises, LLC (The Company) are warranted to the original retail purchaser, (The Customer) when purchased from an authorized re-seller, to be free from defects in materials or workmanship for 90 Days from the original date of retail purchase:

During the warranty period, either replacement parts or products, at the option of The Company, will be made available at no charge to the customer, provided that The Customer can provide proof of purchase.  Replacement parts for products outside the 48 continental United States will incur a shipping charge. This warranty does not apply to cosmetic damage such as scratches, nicks and dents, damage caused by normal wear and tear from use, damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes, or damage to a product that has been modified or altered. 

PURCHASES ON AMAZON.COM:  Please be aware that both authorized and unauthorized re-sellers are able sell goods in the Amazon.com Marketplace. These goods may come from a wide range of sources. To protect our valued customers, only Maranda Enterprises, LLC is authorized to sell new products from Maranda Enterprises in the Amazon.com marketplace. Purchases on Amazon.com from any re-seller other than Maranda Enterprises, LLC are not covered under this warranty. Please carefully read listings to identify the "Sold by" company from whom you are making purchases.

For products not under warranty, replacement parts are available on this website or by calling 1-877-CUS-TSVC or 1-877-287-8782 or emailing us at help@marandaenterprises.com.

WARRANTY CLAIM PROCEDURE: 

To file a warranty request, please fill out our contact form (HERE) or email the following information to help@marandaenterprises.com

  • Full Name
  • Address
  • Daytime Phone Number
  • Product Item Number
  • Date Purchased
  • Name of Store Where Product was Purchased
  • Brief Explanation of Issue
  • Attach Scanned Image of Receipt to Email

If you are unable to send the above information via email, please feel free to mail the request to:

Maranda Enterprises, LLC
Warranty Claim
6350 W. Donges Bay Road
Mequon, WI  53092

 

Returns

We are happy to accept returns for your UNUSED, UNOPENED product in its original packaging within 30 days of purchase.

To make sure your return is as bump-free as can be, our process is as follows:

Bring the return product over to your favorite local package carrier and send it to:

RETURNS: Purchase Location

Maranda Enterprises, LLC

6350 W. Donges Bay Rd

Mequon, WI 53092

 

After we receive the product you will be given a full refund for the purchase price of the item.

Please note, products returned with any wear and tear including scuffs, scratches and other signs of wear will not be refunded.

If you need to return an item, please contact us HERE with the following information:

  • Reason for Return
  • Order Number
  • Any Questions